Burns Point, The Carenage, St. George, Grenada, W.I.
Fax: +1 (473) 440-5038

ABOUT

Learn about our mission, vision, and commitment to serving Grenada's trade community.

Comptroller of CustomsComptroller of Customs
Comptroller of Customs

Mrs. Karen Forsyth-Hall

Mrs. Forsyth-Hall’s appointment as Comptroller took effect on Monday, July 15, 2024.

Mrs. Forsyth-Hall joined the Customs and Excise Division in 1997 as a Customs Clerk and over time, rose through the ranks to eventually attain the highest level within the organisation. Prior to this new appointment, she functioned in the capacity of Deputy Comptroller of Customs.

She holds a Master of Science Degree in International Trade Policy and a Bachelor of Science Degree in Management Studies and brings a wealth of experience in Customs to the role.

Mission

Our Mission

To collect revenue, facilitate trade and travellers and assist in securing the social, ecological and economic environment of our country, in accordance with all laws and regulations related to Customs and with integrity, transparency and professionalism.

Vision

Our Vision

To be a first class Customs administration in accordance with international standards, thereby improving operational efficiency, enhancing compliance and advancing trade facilitation.

Our History

A legacy of service to Grenada's trade and economic development

Established to regulate international trade and collect revenue for national development, our organization has evolved from traditional paper-based operations to modern, technology-driven customs administration.

Over the decades, we have implemented numerous reforms to enhance trade facilitation while maintaining robust security measures. Our adoption of international best practices and participation in regional customs initiatives has positioned Grenada as a progressive trading nation in the Caribbean.

Today, we continue to modernize our operations, embracing digital transformation and sustainable practices to better serve our stakeholders while contributing to Grenada's economic growth and development objectives.

What we do

Facilitating Trade, Securing Borders, Empowering Commerce.

All goods imported or exported must be declared to Customs. With the exception of some goods carried as passenger's baggage or some postal parcels, the declaration should be made in ASYCUDA World using the Single Administrative Document/Simplified Single Administrative Document (SAD/SSAD) commonly known as the Customs entry form.

You may appoint an agent or customs broker to complete this form on your behalf; however, it is your responsibility as the importer/exporter to ensure the accuracy of the information provided.

The Customs and Excise Division is responsible for:

  • Processing of documents for the importation and exportation of goods

  • Collection of import and export duties (customs revenue)

  • Accounting for customs revenue

  • Facilitating tax refunds

  • Enforcing import and export prohibitions and restrictions in accordance with laws

  • Encouraging compliance by facilitating the clearance of legitimate imports and exports at ports, airports, warehouses, parcel post, courier services and sufferance wharves

  • Facilitating the entry and departure of ships and aircrafts to and from ports, airports and marinas

  • Facilitating bonds and deposits relative to import and exports, including private warehouses and in-bond facilities

  • Facilitating concessions

  • Seizure of drugs and contraband items

  • Processing of air and sea passengers and their baggage

  • Facilitating stakeholders outside of working hours

What we do

Economic Growth

Supporting national economic development through efficient customs operations.

Customer Service

Dedicated support for individuals and businesses navigating customs procedures.

Transparent Processes

Clear documentation and accessible information for all stakeholders.

Facilitating legitimate trade, collecting revenue, and protecting our borders. Committed to excellence in service to the government and people of Grenada.

Contact us