Our Values

The Grenada Customs and Excise Division is committed to delivering its programs with utmost professionalism, fairness, skill and a high standard of conduct. We care about our society and ensure its protection from goods and materials which are detrimental to its well-being. The following values and principles guide the actions of all Customs officers:

    Representing the Customs and Excise Division in an ethical, moral and honest manner.

    An open and clear approach in the application of Customs Laws, Regulations and Procedures.

    We are accountable for the efficiency and quality of the services we provide, our actions being in the best interests of the community and the customers we serve.
  • EQUITY +

    We are instilled with a sense of impartiality and equitability when we serve our customers, businesses, individuals and travelers.

    Treating all clients with respect and expecting that clients will treat officers in the same way.

    All officers are committed and dedicated towards protecting our society and serving the business community.

    We respect people’s dignity and self-respect when dealing with them. We will serve you, the customer, with the respect and courtesy you deserve.
  • CARING +

    We care about the well-being of businesses and individuals in Grenada. If you have any difficulties or problems related to Customs you will find us serving you with genuine care.

    Officers are obliged to fulfill their duties and responsibilities so that the public confidence and trust in the integrity, and impartiality of our organization is enhanced.

    We strive to serve our customers by continually improving the quality, efficiency and effectiveness of the service we provide.
  • ETHICS +

    We ensure that the confidentiality of any information provided to us is maintained.
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Contact Information

Grenada Customs & Excise Division
Burns Point, St. George's
Grenada, West Indies.
Tel.: (473) 440-2239/2240/3588
Customs MIS: (473) 435-9622/23
Fax: (473) 440-5038
Email: gdcustoms@spiceisle.com

Opening Hours

  • 08:00 - 16:00
  • 08:00 - 16:00
  • 08:00 - 16:00
  • 08:00 - 16:00
  • 08:00 - 16:00

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