Our Values

The Grenada Customs and Excise Division is committed to delivering its programs with utmost professionalism, fairness, skill and a high standard of conduct. We care about our society and ensure its protection from goods and materials which are detrimental to its well-being. The following values and principles guide the actions of all Customs officers:
  • INTEGRITY +

    Representing the Customs and Excise Division in an ethical, moral and honest manner.
  • TRANSPARENCY +

    An open and clear approach in the application of Customs Laws, Regulations and Procedures.
  • ACCOUNTABILITY +

    We are accountable for the efficiency and quality of the services we provide, our actions being in the best interests of the community and the customers we serve.
  • EQUITY +

    We are instilled with a sense of impartiality and equitability when we serve our customers, businesses, individuals and travelers.
  • COURTESY +

    Treating all clients with respect and expecting that clients will treat officers in the same way.
  • DEDICATION +

    All officers are committed and dedicated towards protecting our society and serving the business community.
  • RESPECT +

    We respect people’s dignity and self-respect when dealing with them. We will serve you, the customer, with the respect and courtesy you deserve.
  • CARING +

    We care about the well-being of businesses and individuals in Grenada. If you have any difficulties or problems related to Customs you will find us serving you with genuine care.
  • HONESTY +

    Officers are obliged to fulfill their duties and responsibilities so that the public confidence and trust in the integrity, and impartiality of our organization is enhanced.
  • EXCELLENCE +

    We strive to serve our customers by continually improving the quality, efficiency and effectiveness of the service we provide.
  • ETHICS +

    We ensure that the confidentiality of any information provided to us is maintained.
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Contact Information

Grenada Customs & Excise Division
Burns Point, St. George's
Grenada, West Indies.
Tel.: (473) 440-2239/2240/3588
Customs MIS: (473) 435-9622/23
Fax: (473) 440-5038
Email: gdcustoms@spiceisle.com

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Opening Hours

  • 08:00 - 16:00
  • 08:00 - 16:00
  • 08:00 - 16:00
  • 08:00 - 16:00
  • 08:00 - 16:00
  • CLOSED
  • CLOSED